Privacy Policy
Last updated: May 20th, 2026
Olf-Actions International Inc. ("Olf-Actions", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the measures we take to safeguard your privacy when you use our website www.Olf-Actions.com.
INDEPENDENCE AND NO COMMERCIAL CONFLICTS
Olf-Actions International is an independent expert consulting firm.
We sell no products, represent no vendors, and accept no commercial conflicts of interest.
Your personal information is never shared with third parties for commercial purposes.
INFORMATION WE COLLECT
When you visit our website or submit our Confidential Inquiry Form, we may collect the following categories of information:
Personal information you voluntarily provide:
- Name, title, and professional position
- Email address and phone number
- Company name, address, and industry sector
- Country, state or province, and city
- Details related to your odor-related inquiry
- Any additional message you choose to share
Non-personal information automatically collected:
- IP address and approximate geographic location
- Browser type and operating system
- Pages viewed and time spent on the site
- Date and time of your visit
- Referring website or search term
HOW WE USE YOUR INFORMATION
We use the information collected exclusively for the following purposes:
- Responding to your inquiries and requests for information
- Providing professional expert services upon engagement
- Sending sector-specific publications such as our Nose-Letter, upon explicit subscription
- Improving the user experience on our website
- Statistical analysis and performance monitoring
- Compliance with applicable laws and regulatory obligations
We do not use your information for advertising purposes, marketing profiling, or commercial resale.
CALIFORNIA CONSUMER PRIVACY ACT
(CCPA / CPRA)
If you are a California resident, you have the following rights under the California Consumer Privacy Act and the California Privacy Rights Act:
- Right to know what personal information we collect about you
- Right to request deletion of your personal information
- Right to correct inaccurate personal information
- Right to opt out of the sale or sharing of personal information (Olf-Actions does not sell or share personal information)
- Right to limit the use of sensitive personal information
- Right to non-discrimination for exercising these rights.
To exercise any of these rights, contact us at Yann@Olf-Actions.com with the subject line "CCPA Request". We will respond within 45 days.
EUROPEAN GENERAL DATA PROTECTION REGULATION (GDPR)
If you are a resident of the European Union, the United Kingdom, or the European Economic Area, you have the following rights under the General Data Protection Regulation:
- Right of access to your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restriction of processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
- Right to lodge a complaint with a supervisory authority.
The legal basis for processing your personal data is your consent, the performance of a contract, or our legitimate business interest in responding to your professional inquiries.
To exercise any of these rights, contact us at Yann@Olf-Actions.com with the subject line "GDPR Request". We will respond within 30 days.
DATA SHARING WITH THIRD PARTIES
We do not share your personal information with third parties, except in the following limited circumstances:
- When explicitly required to fulfill your request
- When required by applicable law, court order, or regulatory authority
- With trusted service providers bound by strict confidentiality obligations and limited to the scope of their services
- In the event of a corporate transaction, subject to equivalent privacy protections.
DATA RETENTION
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory obligations, and exercise or defend our legal rights. Specifically:
- Inquiry form submissions: 36 months after last contact
- Subscription data (Nose-Letter): until you unsubscribe
- Contractual engagement records: 10 years after end of engagement, per professional standards and statutes of limitations
DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage over the internet is fully secure, and we cannot guarantee absolute security.
INTERNATIONAL DATA TRANSFERS
Olf-Actions International is headquartered in Canada. If you submit information from outside Canada, your data may be transferred to and processed in Canada under applicable safeguards. Canada has been recognized by the European Commission as providing an adequate level of data protection.
CHILDREN'S PRIVACY
Our website is intended for professional and business use only. We do not knowingly collect personal information from children under the age of 16. If you believe we have inadvertently collected such information, please contact us immediately.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. The updated version will be indicated by an updated "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.
CONTACT US
For any question, request, or concern regarding this Privacy Policy or your personal data, contact us at:
Yann H. Contratto, P.E., M.E.
Olf-Actions International Inc.
4360 Old Orchard Avenue Montreal, Quebec H4A 3B4,
Canada
(+1) 514 758 3974
© 2026 Olf-Actions International Inc. | All rights reserved.